top of page

Returns and Refunds Policy

We’re here to make returns and refunds as simple as possible. Below, you’ll find the full policy explaining how to request a return, exchange, or refund, and what to do if your order arrives damaged, defective, or incorrect.

 

 

 

 

 

 

Scroll down to read the complete terms.

Last updated: October 15, 2026

IMG_4184.jpg

This policy applies to purchases made on vyronfitstore.com, operated by Vyron. Consumer rights vary by region. Nothing in this policy limits any mandatory rights provided under applicable law.

How to Request a Return or Exchange

Email supportvyronstore@gmail.com with:

  • your order number;
  • the name used for the purchase;
  • the reason for your request; and
  • photos, if the product arrived damaged, defective, or different from what you ordered.

Our team aims to respond within 5 to 10 business days. This is an estimated response time and does not change or suspend any legal deadlines for cancellations, returns, or refunds.

Please do not send the product back before receiving return instructions.

Damaged, Defective, or Incorrect Products

If a product arrives damaged, is defective, or does not match what you ordered, contact us at the email address above.

After reviewing your request, we will offer a refund or a replacement product of the same kind, as appropriate and in accordance with applicable law. If the law in your region provides a specific right or remedy, we will follow that requirement.

Refunds

If approved, a refund may be issued to the original payment method or, if agreed with the customer and permitted by applicable law, by another bank transfer method. The time it takes for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

Return Shipping Costs

We will provide instructions and explain who is responsible for return shipping costs during customer support, based on the reason for the return and applicable law. We will cover these costs whenever required by law.

Contact

To start a request, email supportvyronstore@gmail.com.

bottom of page